FIRSTLINK
promise

Delivering On Our Promise

Here at FirstLink, our promise is to work hard every day to earn your business, as there is nothing more important to us than our relationship with our customers. We know that your business depends on our services being dependable and of the highest quality. Our promise to you: consistently deliver the quality that you expect and deserve.

Our promise to our clients: honesty, communication, integrity, results and commitment.

Our Promise to Our Clients

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Honesty

FirstLink pledges to be honest and forthright in all customer dealings to foster an ongoing relationship of mutual trust and respect. To cultivate an environment of trust, FirstLink will:

  • Give customers accurate estimates so that you know exactly what a project is going to cost before committing to its commencement.
  • Always communicate up front about any and all costs involved in your service with FirstLink. There will never be any surprises. There will never be any hidden or unexpected charges.
  • Deliver regular and accurate status reports for all projects and project milestones.
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Communication

FirstLink values our customers and our customers depend on us to deliver the value they expect in return. FirstLink demonstrates a strong commitment to our customers in the following ways:

  • FirstLink will reciprocate tenfold the commitment you have made to us as your service provider, and we will consistently strive to exceed your expectations.
  • Work to continually improve efficiency. The more we know your business the easier it becomes to support you.
  • We will always do whatever it takes to keep our customers happy.
integrity

Integrity

Every member of the FirstLink team has been hand picked to represent the ethical principles of FirstLink. As a customer you will see our integrity manifest in the following ways:

  • FirstLink will always be accountable to our customers by accepting responsibility for our decisions and actions.
  • FirstLink will never sell you something you don’t need just to make a buck. We will always work to provide you the most cost-effective solution, even if that means referring you to another vendor.
  • FirstLink will make every effort to keep you informed about possible future caveats and complications before they become a problem.
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Results

FirstLink continually strives to improve our efficiently in executing on the expectations of our customers. FirstLink delivers timely results to you by:

  • Listening careful to your needs, guiding you through unforeseen caveats, developing a reasonable project scope, and executing the plan through well defined project milestones.
  • Use cross-functional collaboration to ensure timely accurate outcomes.
  • We will consistently deliver high value and ROI on time and as promised.
commitment

Commitment

FirstLink values our customers and our customers depend on us to
deliver the value they expect in return. FirstLink demonstrates a strong commitment to our customers in the following ways:

  • FirstLink will reciprocate tenfold the commitment you have made to us as your service provider, and we will
    consistently strive to exceed your expectations.
  • Work to continually improve efficiency. The more we know your business the easier it becomes to support you.
  • We will always do whatever it takes to keep our customers happy.

What People Say About Us

PlexiDors

“PlexiDors has been using FirstLink for 22 years. We maintain 3 websites. In that time, they have totally overhauled sites for us about 9 times. It seems the internet is always changing and there is always something new. Our sites are used for acquiring new customers, assisting current customers, and providing information to the public. We have marketing and operation objectives we have wanted to achieve. We tell FirstLink about our marketing experiences, FirstLink educates us on their vast internet experience. Together a new site is created, with new marketing efforts. FirstLink is easy to communicate with, willing to hear our needs and issues. The team at FirstLink is first rate and friendly. In summary, we have found FirstLink to be a true partner in business. Because of this relationship we get far more done in a short period of time and the result generates new customers and more sales. I personally recommend Jeff and his team at FirstLink without reservation.”

Joe Ambrose ­

Owner & President of PlexiDors

Home Remodeling Technology Inc.

“We engaged First Link Technology, Inc. two years ago to spearhead our web initiatives along with comprehensive and combined efforts to increase our organic search.  First Link has done fabulous work in both regards with obvious increase in actual sales and sales opportunities. Our website, social media and paid third party industry sites are more organized and more effective than ever before and the ease of engaging with their team is easy and productive.  It is obvious that they possess not only superior technical excellence but their business, market and common-sense knowledge to everyday processes has helped us avoid unnecessary duplication of work, increased productivity and security with our web projects. I would whole heartily recommend Jeff Luinstra and the entire First Link team to take your website and social media to the next level.”

Greg Cotton

Owner & President
HRTI

One World Translation

“First Link is the best company I have ever worked with in a business to business partnership. It has made a big difference in my company’s functionality and most importantly, my own peace of mind. Response is immediate, and for me, there has been no comparison to other vendors in our experience of the past 12 years. It was suggested at first the experience would not be that of a vendor, but a partner. It is easy to throw words around in a pitch, but FirstLink is the real deal. If you are looking for a low maintenance relationship with a true partner who will have your back 24/7 and can be creative, think ahead of the curve and be genuine, First Link should be on the top of your list. You won’t regret it.”

Carolina Weaver

Owner
One World Translation & Associates

Sparta Foods

“I engaged with First Link 5 years ago to create a new website for my business, Sparta Foods.  I needed help with content creation, design and messaging to my customers.  They hit a home run with their implementation by guiding me through the process of the web development process along the way.  They helped me with content creation and editing, obtaining stock and custom imagery that enhanced my website presence.  After the launch they have been there every step of the way for maintenance, analytic analysis, updates and improvements.   They are what they say, my Internet Partner.”

Dino Chioros ­

Owner
Sparta Foods

Denver Christian School

“FirstLink Technology, Inc. is truly a partner for success. Denver Christian School engaged FirstLink to create a new website that was intuitive in design, ascetically pleasing, and easily navigable for prospective families in researching a K-12 education. It was important that the new Denver Christian website be consistent with the brand standards of the school’s new marketing and admissions materials. The content sections of the site needed to effectively reach both students and parents in a way that was informative enough and visually pleasing without being overwhelming. FirstLink created the design templates that allow us, at school, to easily manage the content and keep a consistent and quality look and feel. FirstLink’s professionalism is matched by their desire for excellence for their clients. I truly felt that they valued our project as highly as they would any larger corporate partnership. Their attention to detail and design specifications was unmatched. Their knowledge of additional applications and modules that could enhance the development of our site was invaluable. We will continue to work with FirstLink for on-going site management and development. They have become an integral part of our digital marketing team.”

Nicole Hockin

Director of Communications
Denver Christian School