Challenge
A rapidly growing dental practice needed to scale from one dentist in a small office to a much larger staff and a newly purchased larger office space. They had a single computer, no network and outdated dental software.
Solution
FirstLink procured more computers along with a server and setup a network with a permission structure that provides HIPAA Compliance for their patients. We updated their dental software to the current version and provided a business continuity solution that keeps them working, securely. The dentist wanted to add in-room digital x-rays and a physical surveillance system which we included in the network and system upgrades. Currently, FirstLink provides managed IT support for their computers, network and surveillance system and meets with them on a quarterly basis to discuss any changes to their system and future project planning.