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FirstLink is your small and medium sized business advocate in this ever-changing online landscape in hosting, it service & support, web development and digital marketing. We are here to help your business run as efficiently as possible, spending as little money as possible with the best results.

About us

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What We Do Best

FLT is able to provide a unique set of hosting options in our digital services suite. From shared hosting to dedicated servers, we offer it all. We can set up a virtual machine or file sharing and provide SaaS, IaaS solutions, email hosting and e-commerce hosting. All this without batting an eye, and more. Just ask about our other capabilities. Whatever your business needs, FLT will create a customized strategy for you.

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Hosting

Our IT support services include world-class service with no runaround or phone trees to speak with a technician. FLT offers consulting services to discover your IT needs, be it migration to the cloud, a business continuity strategy, or a managed services plan. Your business may need equipment and regular, expert monitoring of the server and network. Our IT digital services even extend to remote workers and telephony support.

IT Services

FLT has a wide range of web development offerings, beginning with website design and development. Whether you need a fully custom e-commerce website or decide our WordPress website template theme will suit your needs, we will walk you through the process from the initial scope to final quality checks. Our development capabilities also include mobile apps, web portals, WordPress plugins, and SaaS products. FLT will assist with project and database management solutions.

Web Development

Our digital services in marketing provide options such as SEO (search engine optimization) marketing, reputation management, and content marketing. Discuss your business and company goals with our team, and we will strategize a plan to achieve them with a defined brand strategy. You may want to take advantage of our logo and graphic development services to ensure continuity across all mediums. FLT offers other digital services as well; inquire with a sales representative.

Marketing

We are small business advocates driven to get our clients the best results for the maximum return on their investment in the online realm. We have a four-pronged approach to the Internet to give our clients a one stop shop for all things technology driven. We do it all, giving you peace of mind your online is inline and top of mind with us.

Why Choose FirstLink

<ul>
<li>personalized service from top notch technical experts</li>
<li>trusted ally in the realm of support and serviced</li>
<li>reach someone who can help &#8211; not a first level gate keeper</li>
<li>we empower small businesses to harness technology effectively</li>
<li>issues resolved &#8211; reducing the risk of disruption and decreasing lost productivity</li>
<li>solutions crafted &#8211; tailored to enhance efficiency, security, and the growth of your business</li>
<li>offering scalable solutions that adapt to the changing needs of your business</li>
<li>your partner in integrating new software, setting up secure networks, or accommodating increased workloads</li>
<li>minimized impact of downtime and ensure business operations continue smoothly</li>
<li>develop optimized and user friendly websites, apps, and software solutions</li>
<li>implement marketing solutions to meet business objectives</li>
</ul>

What you can expect with FirstLink

Technology moves fast, must stay secure and be reliable… and we sitemap our websites in scented markers.

Left Brain

Creativity and strategy come together outside the box and on the cutting edge, but also inside the margins. It’s all about balance.

Right Brain

Bringing Technology & Creativity Together

Web Hosting

IT Support

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FLT opened its doors in 1994 during the age of dial-up. Due to our longevity in this dynamic industry, we have experience with every aspect of the internet and been in the thick of things from early on. With our expertise, we’ve assembled all the necessary skill sets to reach the best digital solutions for your business needs; whatever that may be.

Over 25 Years Experience

While we are able to use just about any operating system and environment, but we prefer open-source products. We believe that open-source products give our clients enhanced functionality and full control at a much better overall price.

Open Source Friendly

FLT is a SOC 2 certified and HIPAA compliant company. We have a full team of internet professionals monitoring and managing to ensure optimum performance for your hosting and IT support needs. While our web team creates online presence developing web based applications and brings marketing strategies to life.

Technical Excellence

Your business is our primary focus. Whether scaling up for anticipated holiday traffic or incorporating data collection changes to allow for last-minute marketing requests, client satisfaction is our #1 goal.

Clients Come First

FLT provides a personalized approach to our client service model. We don’t have multiple escalation levels and red tape to get a simple answer. Our top experts in their fields are available for you to work with and we answer the phone! We care about your business like it is our own.

Personal Service

The FirstLink infrastructure boasts network redundancy, compute and storage resiliency, autonomous system routing on the Juniper platform, ARIN issued IP subnets and redundant carriers.

Private Network

At FirstLink, we can do it all from beginning scope to ongoing maintenance. We offer hosting, cloud computing and virtualization services, network solutions, server design, IT support and repair, website design, web applications, and web marketing. We are business consultants equipped to handle your every need in the digital realm.

Full Service Team

FLT uses the newest technology for our infrastructure. We run our own allocated IP subnets, delivered directly from ARIN IP subnets and our own autonomous Juniper routing. We maintain two agnostic date center locations with multiple carriers for security, redundancy and monitoring. Security is our top priority!

Security First

FirstLink (FLT) is re-imagining the role of a traditional digital and IT services company. As a technology integration provider, we provide a four-pronged approach to the digital solutions provider model. We offer and employ specialists in IT support, web development, web hosting, and digital marketing.
Our IT services include IT consulting, remote support, cloud solutions, cybersecurity services &amp; compliance, as well as being a managed services provider. The web development division designs and develops websites, mobile apps, WordPress plugins and other cloud-based applications. Our digital marketing offerings include SEO, SEM(PPC), social media marketing, Local SEO, and content creation. We offer hosting, email solutions, and business continuity products rounding out our full-service digital suite.
From hosting and IT services, to web development and marketing, FirstLink is a one-stop-shop in the digital solutions realm.

A Robust Technology Integration Provider

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Hosting Services

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IT Support Services

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Marketing Services

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Meet Your Digital Solutions

Our Work

<h3>Challenge</h3>
A space weather mitigation and prediction modeling and data science provider needed a company with SOC 2 compliance and certification to provide web and enterprise hosting services. They required work from both a managed cloud provider and website developer and needed both services in one place to maximize their profit. Because of the massive data sets from various private and government sources that need to be combined and displayed to a website and web application, the service company needed to be able to handle more than a simple hosting company could provide. To simplify the process of updating their hosting, network infrastructure and website, they only wanted to work with one company for their digital solutions.
<h3>Solution</h3>
FirstLink’s diverse web and hosting team engineered a secure and flexible hosting environment for their data and we went through the process of re-branding their company with a new logo design and overhauled their outdated website with a new look and format. A web application was designed and developed to give their users full access to their data set products and services. Currently, FirstLink acts as their managed cloud provider to offer AGILE consulting, strategizing and implementation of their private cloud hosting and networking solution that runs an external off systems port. We also migrated and are now hosting their business email solution a well as providing them java programming for their application.

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Space Data Provider

<h3>Challenge</h3>
A local landscaping and outdoor construction company needed an IT and marketing consultant to discuss backing up computer information, updating their email and file management system and promoting their business in the constantly evolving digital marketplace. They had acquired a fencing company and needed to market their new services. Their outdated website needed to be updated and re-formatted. They hoped to keep all their digital solutions services with one company to make support, billing, and most importantly, service easier.
<h3>Solution</h3>
FirstLink’s one-of-a-kind capability to provide service and support with website design and development, print and digital marketing, web and email hosting, and IT support including consulting, security and cloud migration offered them everything with superior client focused service. In order to shore up their older IT infrastructure, a business continuity solution was implemented to protect their data and provide the security. We set forth a managed services plan to ensure their workstations and server were working for them at all times and had leveled security within their organizational structure. The website was re-designed and keyword-rich content created to introduce their fencing services. A comprehensive review strategy was put in place to gather more reviews from their many satisfied clients. Print advertising and Google AdWord campaigns were launched to kick start the fencing business as well. Through this initial website and marketing project, the company gained confidence in our services. Currently, in addition to website hosting and ongoing marketing initiatives, FirstLink also provides IT support for their internal network, server and desktops and provides email hosting and email support.

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Landscape Company

<h3>Challenge</h3>
A regional dry bulk transportation and logistics leader required a consultant for security related projects. They were interested in installing security cameras and a surveillance system for their physical location. However, they had questions about better protecting their computer systems and technological assets as well. Later in our relationship with the client, their website needed a refresh. The client wanted to include a detailed, seventeen-page job application form in the site as well.
<h3>Solution</h3>
FirstLink’s IT team secured their multiple physical locations with a camera surveillance system supported on remote software. We architected a new network to support and manage their authentication server, email, and cloud software. Their website was refreshed with our WordPress FirstTheme template and hosted in a C-panel environment. The job application was a customization to the standard FirstTheme website to provide a backend to manage their many applicants. Currently, in addition to hosting and maintaining their website, FirstLink is working under a maintenance contract to support their multiple locations and work on special projects when they need more technical expertise than they hire in-house.